QUARRELS AT THE OFFICE

Recently I had a discussion with a colleague about the performance of the branches under his supervision. As a result, he was so angry and upset that instead on focusing on the solution and/or explanation for such performance, he reacted taking the situation as a personal matter.  Furthermore, he started badmouthing and complaining with his peers about the situation instead of focusing on the solution.

To address such an inconvenient event, I looked for some quotes that can help me overcome and forget the whole situation and specially to be prepared for a similar situation in the near future. 

I think that the following quotes will be very useful for everybody in this aggressive business world.  I hope you enjoy them and learn from this experience.

The only thing worse than being talked about is not being talked about. Oscar Wilde

Strong and bitter words indicate a weak cause.

Victor Hugo

Whoever is careless with the truth in small matters cannot be trusted with important matters.  Albert Einstein

When our hatred is too bitter it places us below those whom we hate. François de la Rochefoucauld

Rumors are carried by haters, spread by fools, and accepted by idiots. Unknown

False words are not only evil in themselves, but they infect the soul with evil. Socrates

No persons are more frequently wrong, than those who will not admit they are wrong. François de la Rochefoucauld

If you are out to describe the truth, leave elegance to the tailor. Albert Einstein

When pride comes, then comes disgrace, but with humility comes wisdom. Proverbs 11:2

When you are kind to others, it not only changes you, it changes the world. Harold Kushner

Before you judge me, please make sure you are perfect. Unknown

In the practice of tolerance, one's enemy is the best teacher.

Dalai Lama

We are so vain that we even care for the opinion of those we don't care for.  Marie Von Ebner-Eschenbach

When a deep injury is done us, we never recover until we forgive. Alan Paton

Forget like a child any injury done by somebody immediately. Never keep it in the heart. It kindles hatred. Swami Sivananda

Do not answer a fool according to his folly, lest you yourself also be like him. Proverbs 26:4

I don't want any "yes-men" around me. I want everybody to tell me the truth even if it costs him or her his or her jobs. Samuel Goldwyn

Commit your works to the Lord, and your plans will be established. Proverbs 16:3

A quarrel is quickly settled when deserted by one party; there is no battle unless there be two. Seneca

Whatever one of us blames in another, each one will find in his own heart. Seneca

It is a curious fact that people are never so trivial as when they take themselves seriously. Oscar Wilde

I rather bother anyone with the truth than to please with flatteries. Seneca

Action speaks louder than words but not nearly as often. Mark Twain

The well bred contradict other people. The wise contradict themselves. Oscar Wilde

Envy comes from people's ignorance of, or lack of belief in, their own gifts. Jean Vanier

It is not the same "to know the truth" and "to love the truth". Confucius

Experience tells you what to do; confidence allows you to do it.

Stan Smith

One of the best ways to persuade others is with your ears - by listening to them.  Dean Rusk

Insults are the arguments employed by those who are in the wrong. J.J. Rousseau

Wise men speak because they have something to say; fools because they have to say something. Plato

A smart man only believes half of what he hears; a wise man knows which half. Unknown

What wisdom can you find that is greater than kindness? J.J. Rousseau

Let no one ever come to you without leaving better and happier. Mother Theresa

If you want to make peace, you don't talk to your friends. You talk to your enemies. Mother Theresa

The GREATEST and FASTEST pain reliever.... FORGIVENESS!!  Kimberly Jones

He who cannot forgive breaks the bridge over which he himself must pass. George Herbert

Forgive and forget. Sour grapes make for a lousy wine.  Unknown

Hating people is like burning down your own house to get rid of a rat. Harry Emerson Fosdick

Conclusion:  I must forgive him and don´t take anything personally as suggested by Don Miguel Ruiz in the “Four Agreements”.  I must listen and be slow to speak without raising the volume of my voice to make an argument.

I will only focus on what it is best for the company and always addressing the issues with strong numbers and facts:  Use soft words and hard arguments. English Proverb

In any case, sometimes is better to remain silent instead of engaging on an endless fight that does not benefit either the company or the individuals. 

The art of being wise is knowing what to overlook.  Unknown.

When an argument flares up, the wise man quenches it with silence. Unknown

Choose your words carefully. They may come back to destroy you. Unknown

When you say something, make sure that your words are not worse than your silence. Unknown

Quarrels end, but words once spoken never die. African Proverb

Do not speak unless you can improve silence.

Jorge Luis Borges.

Speak when you are angry - and you'll make the best speech you'll ever regret. Dr. Laurence J. Peter

A final Word: Just ask God to direct your steps in every situation. God bless you and…..

Relate to others with warmth, human affection, honesty and compassion. Dalai Lama

Edgardo Mendoza V.